Homes you'll be
proud to live in.
Professionally managed houses, flats and rooms — safety certified, fairly priced and backed by a team that answers.
Renting, the way it should feel
A good home starts with a good landlord — and as a professional working tenant with Whitehall, that's exactly what you get. Every property we let is one we manage ourselves, which means clear standards, honest communication and a team that actually answers the phone.
Looking for your next home? Browse our available properties or register your details and requirements with us, and we'll contact you the moment something suitable becomes available.
- No reference or administration fees — ever
- Fully certified homes — valid gas safety, electrical safety and EPC certificates on every property
- Transparent from day one — every transaction documented, every charge explained
Professionally managed means properly looked after
Urgent repairs, fast
Genuine emergencies are attended within hours, and non-urgent repairs are scheduled promptly and kept to — no chasing required.
Out-of-hours emergency line
Problems rarely keep office hours. Our emergency service is there when something simply cannot wait until morning.
Quarterly inspections
Gentle, scheduled property visits keep small issues from becoming big ones — and keep your home in excellent condition.
Safety, certified
Every home carries current gas safety, electrical safety and EPC certification before you move in, and we keep them current.
No hidden charges
No referencing fees, no admin fees, no surprises. What we agree is what you pay.
Free practical advice
Guidance whenever you need it on damp prevention, ventilation, electrical and gas safety, and keeping your home secure.
Your home safety guides
Practical, plain-English guidance every tenant should know. Keep these to hand.
Gas safety — and what to do if you smell gas
If you ever smell gas, act immediately: open all windows and doors, turn off the gas supply at the meter, avoid naked flames and do not operate electrical switches. Then call the National Grid gas emergency line free on 0800 111 999 — it is staffed 24 hours a day.
Every Whitehall property holds a current Gas Safety Certificate, renewed annually by a Gas Safe registered engineer. Never attempt to repair a gas appliance yourself, and let us know at once if a pilot light keeps going out or a flame burns orange rather than blue.
Electrical safety at home
Electricity deserves respect. Never handle plugs, sockets or appliances with wet hands, and keep liquids away from electrical equipment. If a plug or cable is damaged, stop using the appliance immediately and replace or report it.
All electrical repairs in your home should be carried out by a qualified professional — please report faults to us rather than attempting them yourself. Your property's electrical installation is certified and periodically inspected as part of our management programme.
Fire procedure
If a fire breaks out, get everyone out immediately and close doors behind you as you leave. Use the stairs — never the lift — and do not stop to collect belongings.
Once you are safely outside, call 999 and ask for the Fire Brigade. Do not re-enter the property for any reason until the fire service tells you it is safe. Test your smoke alarms monthly and tell us straight away if one isn't working.
Preventing damp, condensation and mould
Most damp in homes is caused by everyday condensation — moisture from cooking, showering and drying clothes settling on cold surfaces. The good news is it's largely preventable: keep your home ventilated by opening windows a little each day, use extractor fans when cooking or bathing, dry clothes outdoors or in a ventilated room, and keep a low background heat in cold weather rather than short blasts of high heat.
If mould does appear, wipe it away promptly with a suitable mould cleaner or a well-diluted bleach solution, and let us know if it returns — persistent damp can have underlying causes our team should investigate.
Smell gas? Act now.
Call the National Grid gas emergency line free, any time, on 0800 111 999. For property emergencies, our out-of-hours line is printed in your welcome pack.
Your next home may already be waiting
Browse our available houses, flats and rooms — or register your requirements and be first to hear when the right home arrives.